Club99 Slot Terms & Conditions – A Complete Guide for Malaysian Players

These Terms & Conditions ("Terms") govern your use of the Club99 Slot website and platform, operating under the domain club99slot.click. These Terms constitute an agreement between you as the user and Club99 Slot as the service provider.

By taking any of the following actions, you are deemed to have fully accepted these Terms: registering a new account, making a deposit, using any game or platform feature, or simply accessing any page on the Club99 Slot platform.

Club99 Slot reserves the right to update, amend or add to these Terms at any time without prior notice to players. It is the player's responsibility to review these Terms periodically. Continued use of the platform after any amendments constitutes acceptance of the revised Terms.

To register and use Club99 Slot, you must meet all of the following eligibility requirements without exception:

• Age 18 years and above at the time of registration and throughout the period of account use.
• You are registering as an individual in your own name – not on behalf of a company, trust, or any other person.
• Not included on any list of individuals prohibited from playing by the relevant authorities.
• You are not currently under an active self-exclusion period on Club99 Slot or any related platform.
• Have full legal capacity to enter into a binding agreement.
• Playing with personal funds and not money obtained through unlawful means.

Each player is only permitted to hold one (1) active account at Club99 Slot at any one time. Multiple account registrations – using different names, phone numbers, email addresses or other details to avoid detection – are a serious violation that will result in the closure of all associated accounts and the forfeiture of all winnings and balances.

During registration, you are required to provide truthful, accurate and complete information. Details provided – including your full name, active Malaysian phone number and any other required information – must be your own. Club99 Slot reserves the right to verify all such information and may suspend accounts that provide false details pending verification.

You are solely responsible for:

• Keeping your account password and login credentials confidential.
• Ensuring that no other party accesses your account without authorisation.
• Notify Club99 Slot immediately if you suspect your account has been accessed without your authorisation.
• Updating your profile information should there be any changes to your phone number or other details.

Club99 Slot will not be held liable for any losses arising from a player's failure to safeguard their own account credentials.

Club99 Slot accepts deposits via the following local Malaysian payment methods only. All transactions are processed in Malaysian Ringgit (RM):

• Touch 'n Go eWallet – Malaysia's most popular e-wallet
• GrabPay – via the Grab Malaysia app
• Boost – Axiata e-wallet
• ShopeePay – via Shopee Malaysia app
• DuitNow – instant interbank transfer
• FPX via Maybank2u – Maybank internet banking
• FPX via CIMB Clicks – CIMB internet banking
• FPX via Public Bank – Public Bank internet banking

All deposits must be made using a payment method registered in the same name as the Club99 Slot account. Deposits made using another person's account or card — including family members — are not permitted without prior written confirmation from the support team.

Club99 Slot reserves the right to delay or withhold deposit processing if there are any signs of suspicious activity or conduct inconsistent with our anti-money laundering (AML) policy.

Players may submit a withdrawal request at any time through the withdrawal section of their Club99 Slot account, subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• All rollover requirements tied to any active bonus must be fulfilled first.
• Withdrawals may only be made to the same payment method used for the deposit, and it must be registered in the player's name.
• Identity verification may be required before large withdrawals are processed.

Estimated withdrawal processing times are as follows:

• E-Wallet (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow): under 30 minutes during normal operating hours
• FPX / Internet Banking: 1–3 business days depending on the receiving bank

Club99 Slot offers a wide range of bonuses and promotions to registered players, including a welcome bonus, reload bonuses, weekly cashback, and a VIP programme. All bonuses are subject to specific terms and conditions displayed alongside each respective offer.

General rollover terms applicable to most bonuses at Club99 Slot:

• The standard rollover is between 5x to 20x depending on the bonus type.
• Game contribution towards rollover requirements varies — slots generally contribute 100%, while table games may contribute less.
• Bonus funds cannot be withdrawn until the rollover requirements have been fully met.
• Each bonus may only be claimed once per player, per household, per IP address, and per payment method.

Weekly cashback is automatically credited every Monday to eligible active players. The cashback amount depends on the player's VIP membership tier and total net wagers for the week. Credited cashback carries a 1x rollover requirement before withdrawals are permitted.

All games on Club99 Slot – including online slots, live baccarat, blackjack, lottery, and Sports Betting – operate according to the rules set for each respective game. Players are advised to familiarise themselves with the rules of each game before placing real money.

Regarding games that use a Random Number Generator (RNG):

• All Club99 Slot RNGs have been verified and independently audited to ensure fairness.
• The RTP value for each game is as stated in that game's information section.
• Game results generated by the RNG are final.

Regarding Sports Betting and match odds:

• Displayed odds are subject to change until the bet is confirmed.
• Club99 Slot reserves the right to void bets in the event of a technical error in odds setting.
• Bets accepted and confirmed by the system cannot be cancelled once a match has started.
• In the event a match is postponed or cancelled, the applicable bet settlement rules will apply.

The following activities are strictly prohibited on Club99 Slot and may result in account closure and forfeiture of all winnings and balances:

• Fraud and manipulation: Any attempt to manipulate game outcomes, hack the system, or exploit software bugs.
• Money laundering: Using the Club99 Slot platform to transfer or conceal money obtained through illegal means.
• Use of automated software: Using bots, automated scripts, or third-party software to play or make betting decisions automatically.
• Player collusion: Colluding with other players to exploit games, tables, or promotions – including collusion in poker games or baccarat tables.
• False identity: Registering using another person's information or submitting falsified documents during identity verification.
• Payment fraud: Filing fraudulent chargeback claims, or using stolen or unauthorised payment methods.
• Inappropriate conduct: Verbal or written abuse directed at support staff or other players through any Club99 Slot communication channel.

Club99 Slot reserves the right to investigate any activity suspected of violating these Terms and to take appropriate action, including temporary account suspension, permanent closure, or reporting to the relevant authorities where necessary.

Club99 Slot takes the privacy and personal data protection of our players seriously. All information collected during registration and platform use is protected with 256-bit SSL encryption and managed in accordance with Privacy Policy available on a separate page.

In short, Club99 Slot collects and uses player data for the following purposes:

• Verifying identity and meeting legal compliance requirements (KYC/AML)
• Processing deposits, withdrawals and other financial transactions
• Providing customer support services
• Sending account-related communications and relevant promotions
• Improving platform quality and user experience

Club99 Slot does not sell, share, or disclose players' personal information to third parties, except where required by law or for payment processing purposes through authorised service providers.

Club99 Slot believes that gambling is a form of entertainment and should remain as such. We provide self-control tools that help players manage their gambling activity more responsibly:

• Deposit limit – set daily, weekly or monthly deposit limits
• Loss limit – cap the amount you can lose within a set period
• Session limit – limit the amount of time you can spend in a single playing session
• Temporary break – suspend account access for a period of 24 hours to 6 months
• Self-exclusion – permanently close your account for responsible gambling purposes

All of these controls can be activated directly from your account settings or by contacting the Club99 Slot support team. Once activated, limits and exclusions cannot be reduced or reversed within the set period, ensuring they remain effective.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming us.

Club99 Slot provides its gaming and betting platform on an "as is" basis, without any guarantees in respect of specific aspects. To the extent permitted by applicable law, Club99 Slot shall not be liable for:

• Any financial losses incurred by players as a result of game outcomes or wagers
• Service disruptions caused by factors beyond our control, including network failures, power outages, or unforeseen events
• Any losses arising from unauthorized access to a player's account due to the player's failure to protect their login credentials
• Damage to a player's device or software arising from use of the platform
• Any indirect, incidental, or consequential losses that may be suffered by players

Players may close their account at any time by contacting the Club99 Slot support team. Before closure, all active bonus rollover requirements must be completed, and any eligible balance will be returned via the registered payment method.

Club99 Slot reserves the right to close or suspend a player's account under the following circumstances:

• Violation of any provision under these Terms & Conditions
• False verification or inaccurate information provided during registration or KYC
• Detection of fraudulent activity, money laundering, or prohibited conduct
• Requests from relevant law enforcement authorities
• At our discretion, for any reasonable cause, with 30 days' notice

In cases of closure due to a terms violation, Club99 Slot reserves the right to withhold all winnings and balances associated with the violating activity. Balances unrelated to the violation will be returned to the player once the investigation is complete.

Club99 Slot reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Players will be notified of material changes through one of the following methods:

• Email notification to your registered email address or phone number
• In-platform notice when a player logs in
• Announcements on the Club99 Slot website homepage

Continued use of the Club99 Slot platform after new terms take effect constitutes acceptance of the amended terms. The effective date of any amendment will be clearly stated in the updated version.

If you do not agree with any amendments to these Terms & Conditions, you should stop using the platform and close your account before the amendments take effect.

If you have any questions, concerns or complaints regarding these Terms & Conditions or any aspect of Club99 Slot's services, please contact us through any of the following channels:

• Support email: support@club99slot.click
• Live chat: Available 24/7 via the chat icon at the bottom of the platform
• Website: club99slot.click

Club99 Slot's Malay-speaking support team is available around the clock, every day. Most enquiries are answered in under 5 minutes via live chat during peak hours. For written complaints submitted by email, the response time is within 24 business hours.